Reporting Issues

Contact Us

JPA Buddy is continually evolving, and user feedback plays a crucial role in shaping its development. So don't hesitate to share your suggestions or feedback with us. You can contact us through the following communication channels:

• Website form
• Discord channel
• Stack Overflow
• Twitter page
• JetBrains Marketplace

Error Reporting

Unfortunately, Errors and bugs are inevitable, and they may occur due to various reasons. We do our best to catch and fix as many as we can, but some do slip through. To simplify the reporting process, we have added a mechanism for reporting exceptions directly to us with just one click of a button:

It is important to mention that we don't gather any sensitive information about your project, such as database credentials, schema, and so on...

Helpful Information

To speed up the process of solving the occurring problem, we need to know:

1. Plugin version. File -> Settings -> Plugins. For example, in the picture below, the installed JPA Buddy version is 5.4-212

   

2. IntelliJ IDEA version. Help -> About -> Copy.

   

3. If something goes entirely in an unpredictable way and the error reporting mechanism with a stack trace did not appear, a log file would be very useful. You can find it in Help -> Show Log in Explorer (or Finder if you use macOS).

   

4. The necessary steps to reproduce the problem.

Issue Tracker

After discovering a new bug, suggestions to implement a new feature, or improvements, we create tickets on YouTrack. You can always view the priority of the issue and the execution status.

Tags: Issue Reporting, Error Reporting, Bug Reporting, Exception Handling, Debugging, Logging